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Xerox Positions Itself to Succeed in the 21st Century
by Denise Harrison
In 2000, people were ready to sound the final bell for Xerox Corporation. ...
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Denise Harrison

Video Testimonials

Steve Allison, COO, BBS
Steve Allison
COO
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Strategic Planning, Tom Stenoien, COO Stratasys
Tom Stenoien
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Tom Erickson
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Mona Pappafava, CEO
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Consulting Testimonials

To arrange a discussion with Denise about how she could help you get superior results through superior strategy, please click here to send her an email.

Denise HarrisonAs a successful business catalyst for over 25 years, Denise Harrison has experience ranging from president of a mid-sized financial services firm to president of the research center of a Fortune 500 information services corporation. Denise is mindful of both the long-range implications of strategic decision-making and the short-term implications of effective operations management.

As president of a financial services firm, Denise initiated changes leading to record profitability through the introduction of an innovative one-stage process. This improvement bolstered customer satisfaction because it reduced cycle-time by 60%, significantly increasing customers' cash flow. Denise achieved further enhancements by striking an alliance with IBM, using their technology to gain customers more detailed and more timely information as well as even shorter cycle-times.

Earlier Denise was senior vice president and general manager of two divisions of a large information services company. She significantly increased operation profitability and customer satisfaction by developing a system that monitored and tracked all aspects of the operation. The new system allowed information to flow directly into the customers' databases, reducing both cycle-time and administrative costs for customers. While with this firm, Denise succeeded in several positions including president of the research center, vice president of marketing and vice president of operations. As president of the company's research center, she worked as a member of the senior management team to define the company's international expansion strategy. Implementing this strategy resulted in acquiring a European firm.

Denise's breadth of consulting experience varies from working with manufacturing companies, ranging from specialty chemicals to computers, and with service companies, ranging from banks to software developers. She is the author of numerous articles including: "Innovation - Where to Look for It", "Strategic Planning: Sometimes a Road Less Traveled is Best" and "Turning Strategy into Action". She is also a co-author of two books: Alignment for Implementation and Elements of Innovation and is the editor of Course and Direction CSSP's strategy newsletter. Her goal is to work with small to mid-size firms, developing strategies that meet rapidly changing market conditions.

Denise graduated from Wellesley College with a B.A. in Economics and a Masters Degree in Business from Columbia University.

Articles

Xerox Positions Itself to Succeed in the 21st Century - What You Need to Do to Ensure Your Company Does Not Become Obsolete
Lessons Learned: Japan’s Earthquake and Tsunami Teach Important Lessons
Innovation/Opportunities: Short-term vs. Long-term - How do You Decide?
Silk Purse out of a Sow’s Ear? How Wolverine World Wide Took Excess Inventory and Turned It into a Brand Name[1]
Strategy Bits
Honest Tea Teaches Coke A Lesson
Mistakes Happened - But Did You Learn From Them?
Lessons Learned: What Can We Learn From Yum Brands’ Success?
Position Your Business for Profitablility
Succession Planning - Important Items to Consider
Are You Really On Track? Mistakes Made in Execution
“What if” Oil and Water Do Not Mix - Lessons from BP
Everyone Knows Execution is Important - So Why Do We Fail to Execute?
Three Keys to Recovery Success:Re-focus Your Efforts to Outperform Your Competition
Success Sows the Seeds of Failure - Toyota’s Complacency Causes Reputation to Crash
Help! My Market Doesn't Need My Product Any More! How to Strategically Position Your Company for Success in the Face of Changing Market Preferences
Lessons Learned from Boeing’s Stumble:Risk assessment is Key to a Successful Strategy
Strategic Planning: When Good Goals Go Bad
Acquisitions: Developing a Successful Integration Process
How Can Smaller Companies Compete and Win?
How Does Strategic Planning Deal with Seismic Changes in an Industry?
Business Survey Results
Use the Recession to Trigger Rejuvenation: Develop a Strategy to Revitalize your Company
Strategic Planning: What is the Board's Role?
Acquisition Survey Results
Strategic Planning: When Can Goals Be Bad?
Acquisitions: 8 Steps to Success
Acquisition Candidate Selection
Ten Reasons for Strategic Planning How to Make a CEO's Life Easier
WD-40 Finds Growth for 50 year-old Product
When Is It Strategic to Say No to New Business?
Coming in Out of the Rain
Winning Companies Focus on Winning Customers
Turn Your Threats into Opportunities
Sometimes a Road Less Traveled is Best
You are #1 in your Core Markets - Now, How Do You Grow?
Turn Your Threats into Opportunities
If you can't Beat 'em Join 'em. Working with/in China
You Have Successfully Outsourced
Lessons Learned in Aligning an Organization: Two Way Communication is Key
Strategy Bits
Innovation -- Where to Look for It
Strategic Planning: Sometimes a Road Less Traveled is Best
Recession! Recovery? Risks and Uncertainty
Economic Commentary
March to a Different Drummer
Global Ties Buoy International Trade
Emerging Trends as the Economy Turns the Corner
Terrorist Attacks: The Aftermath
Innovation/Opportunities: Short-term vs. Long-term - How doYou Decide?
Don't Disrespect the Tulip
Hard Land, Soft Landing - What will the impact be on the rest of the world?
The New Economy: What is it? How will it impact my business?
US Slow-down; International Recovery
Opportunities Abroad, Challenges with the Economy
The New Economy: What Is It?
Can Low Inflation and Strong Growth Continue in the US?
Growth & Prosperity: Productivity & Demographic Factors
Turbulent Times: The Global Economy
Weathering Uneven Economic Growth
Storm Clouds Looming?

Denise A. Harrison

To arrange a discussion with Denise about how she could help you get superior results through superior strategy, please click here to send her an email.

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