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Denise Harrison
As a successful business catalyst for over 25 years, Denise Harrison has experience ranging from president of a mid-sized financial services firm to president of the research center of a Fortune 500 information services corporation. Denise is mindful of both the long-range implications of strategic decision-making and the short-term implications of effective operations management.
As president of a financial services firm, Denise initiated changes leading to record profitability through the introduction of an innovative one-stage process. This improvement bolstered customer satisfaction because it reduced cycle-time by 60%, significantly increasing customers' cash flow. Denise achieved further enhancements by striking an alliance with IBM, using their technology to gain customers more detailed and more timely information as well as even shorter cycle-times.
Earlier Denise was senior vice president and general manager of two divisions of a large information services company. She significantly increased operation profitability and customer satisfaction by developing a system that monitored and tracked all aspects of the operation. The new system allowed information to flow directly into the customers' databases, reducing both cycle-time and administrative costs for customers. While with this firm, Denise succeeded in several positions including president of the research center, vice president of marketing and vice president of operations. As president of the company's research center, she worked as a member of the senior management team to define the company's international expansion strategy. Implementing this strategy resulted in acquiring a European firm.
Denise's breadth of consulting experience varies from working with manufacturing companies, ranging from specialty chemicals to computers, and with service companies, ranging from banks to software developers. She is the author of numerous articles including: "Innovation - Where to Look for It", "Strategic Planning: Sometimes a Road Less Traveled is Best" and "Turning Strategy into Action". She is also a co-author of two books: Alignment for Implementation and Elements of Innovation and is the editor of Course and Direction CSSP's strategy newsletter. Her goal is to work with small to mid-size firms, developing strategies that meet rapidly changing market conditions.
Denise graduated from Wellesley College with a B.A. in Economics and a Masters Degree in Business from Columbia University.
A Few Testimonials
Consulting Testimonials
Speaking Testimonials
Articles
How Does Strategic Planning Deal with Seismic Changes in an Industry?Business Survey Results
Use the Recession to Trigger Rejuvenation: Develop a Strategy to Revitalize your Company
Use the Recession to Trigger Rejuvenation: Develop a Strategy to Revitalize your Company
Strategic Planning: What is the Board's Role?
Acquisition Survey Results
Acquisition Survey Results
Strategic Planning: When Can Goals Be Bad?
Acquisitions: 8 Steps to Success
Acquisition Candidate Selection
Ten Reasons for Strategic Planning How to Make a CEO's Life Easier
WD-40 Finds Growth for 50 year-old Product
When Is It Strategic to Say No to New Business?
Coming in Out of the Rain
Winning Companies Focus on Winning Customers
Turn Your Threats into Opportunities
Strategic Planning: Sometimes a Road Less Traveled is Best
You are #1 in your Core Markets - Now, How Do You Grow?
Turn Your Threats into Opportunities
If you can't Beat 'em Join 'em. Working with/in China
You Have Successfully Outsourced
Lessons Learned in Aligning an Organization: Two Way Communication is Key
Strategy Bits
Innovation -- Where to Look for It
Strategic Planning: Sometimes a Road Less Traveled is Best
Recession! Recovery? Risks and Uncertainty
Economic Commentary
March to a Different Drummer
Global Ties Buoy International Trade
Emerging Trends as the Economy Turns the Corner
Terrorist Attacks: The Aftermath
Don't Disrespect the Tulip
Hard Land, Soft Landing - What will the impact be on the rest of the world?
The New Economy: What is it? How will it impact my business?
US Slow-down; International Recovery
Opportunities Abroad, Challenges with the Economy
The New Economy: What Is It?
Can Low Inflation and Strong Growth Continue in the US?
Growth & Prosperity: Productivity & Demographic Factors
Turbulent Times: The Global Economy
Weathering Uneven Economic Growth
Storm Clouds Looming?
Denise A. Harrison
117 Ann Street
Wilmington, NC 28401
Phone: 910-763-5194
E-mail:
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