February 13, 2018
Denise Harrison Is your company seeing technology and labor trends? Are you looking at those trends in your strategic planning process? Please continue reading our blog.


Denise Harrison

Technology and Labor Trends - Can this Combination Generate Opportunities for Your Business?

Denise Harrison

Denise Harrison Is your company seeing these trends?

  • Many experienced workers are retiring from the workforce, often taking tribal knowledge with them.
  • Hiring difficulty: especially among the skilled trades.

Well, your customers also face these trends - how can you help? Can you design products/services that will help alleviate these issues for your customers?

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Questions & Answers

We want to plan, but can't we do it next year?

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How can we be confident that our planning will be successful?

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This column is intended to answer common questions related to strategic planning and strategy in general. In each issue we will answer questions posed by seminar attendees, our clients and our readers. Please send your questions to - simplifiedstrategicplanning@cssp.com Mail: CSSP, Inc. PO Box 8272, Ann Arbor, MI 48108

Article Archives

Did you miss these recent articles?

"Shoot Yourself in the Foot" - Why Do This Exercise?

By M. Dana Baldwin

Why do we look at different ways to shoot ourselves in the foot? In other words, why do we look into what might be unintended consequences of well-intentioned actions as a part of strategic planning? While the answer might be obvious to some, let's explore the reasons behind doing this exercise to be sure we give it the appropriate rigor when we do it.

Big Strategy

By Robert W. Bradford

Every so often, someone will refer to something we're talking about in the strategic planning process and say "That doesn't seem very strategic". What does this mean?

What Is Your Twenty-Mile March?

By Denise Harrison

Disciplined action is the key to your success - Jim Collins highlighted its importance in a recent speech. How can you use this concept to ratchet up your team's performance?

Is There a Reason Why Your Team's Good Ideas for New Products or Services Don't Get Implemented?

By M. Dana Baldwin

Does your organization have a tough time generating and implementing good opportunities for additional services or products? Is there a major roadblock to approving them? We have written multiple articles about the importance of, and the good practices of, good idea generation for organizations. Robert Bradford has published a series of papers on the practices of innovation (See the prior issue of Course and Direction for one of them).

Objectives that get done - how to get better results

By Robert W. Bradford

One of the five key elements of getting better execution from your strategic planning is writing better objectives. Ideally, the objective sets a clear target for implementation that helps focus the team and makes prioritization of action steps easier.

Are Your Goals Causing Bad Behavior?

By Denise Harrison

Wells Fargo continues to reel from its fraudulent practice of opening accounts for consumers - unbeknownst to the consumer. To meet their cross-selling goals, individuals at the bank took to opening accounts to make their quota. Even the homeless were enrolled in fee accruing products.

Why You Should Use an Outside Leader for Your Strategic Planning

By M Dana Baldwin

Strategic planning is a key part of determining the future course and direction of your organization. Doing it well may be one of the most important actions your leadership team will undertake, and this must not be taken lightly.

Types of Profitable Differentiation Value

By Robert W. Bradford

Some people tell me that they don't see much benefit to differentiation in their markets. While there are places that this may be true - high volume grains, anyone? - there are so many paths to differentiation that it's worth examining a few of them to see if they might work in your markets.

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