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Category Archives for "Month: September 2016"

The Strategic Value of Values – Part 2

By Thomas E. Ambler, Senior Consultant Note:  This article is part of a series taken from Thomas E. Ambler’s article The Strategic Value of Values originally published in Compass Points in April 2002.  In Part One, we introduced the series.  In this post we will discuss Values’ Value. Values’ Value Now we can address our question “does […]

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Customer Service – Thinking Outside the Box

By M Dana Baldwin, Senior Consultant Very recently we heard that Nike, Inc. signed a long term agreement with Apollo Global Management, a private investment group, to establish manufacturing in the United States as well as complete logistics operations.  The goal of this arrangement is to improve deliveries, to shorten lead times and to improve […]

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The Strategic Value of Values – Part 1

By Thomas E. Ambler, Senior Consultant Note:  This article is part of a series taken from Thomas E. Ambler’s article The Strategic Value of Values originally published in Compass Points in April 2002.  In Part One, we will introduce the series. Daily our headlines shout of blatant disregard both for the law and for right vs. wrong […]

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What does good differentiation look like?

By Robert W. Bradford, President and CEO One of the things we strive for in our strategies is good differentiation.  As a key dimension in strategic competency (the other is value to the customer), differentiation is what makes both specialty and commodity strategies work.  With a specialty strategy, the differentiation must help target customers to […]

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Jump Starting Good Opportunity Ideas

Note: This article was originally printed in Compass Points November 2006 By Thomas E. Ambler, Senior Consultant No one knows better than you that your markets are not what they used to be. They are undergoing an accelerating shift on what and where customers place value and who in the supply chain makes the best profits. […]

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