Systems Thinking in Strategic Planning

One of the most useful tools for good strategy analysis is systems thinking.  Some people think this means you have to treat your business like a computer program, but really it’s simply a way to think through all of the connections that affect your business and how...

What is Strategic Thinking?

As you may know from Simplified Strategic Planning, strategy is the course or direction of an enterprise.  In business, this revolves around three basic questions:  What do we sell? To whom do we sell it? How do we beat – or better yet, avoid – competition? Strategic...

Planning with estimates

By Robert W. Bradford Estimates are, simply put, numerical assumptions.  In strategic planning, we must deal with a variety of estimates.  Some of these estimates are partially under our control (such as our sales number for the coming year) and some of them are...

Building Customer Preference

Customer preference is the currency that most of us in business seek.  But what do we know about customer preferences – and how can we manage them, strategically?  Most of us have a real blind spot when it comes to actually thinking like a customer and finding ways to...