Strategy: Turning Trash into Treasure

By Denise Harrison, Executive Vice President and COO Discussions concerning waste disposal and environmental impact are showing up more frequently during strategic plan development. With disposal costs and environmental regulations increasing, companies are finding...

Execution: Can You See the Path?

Denise Harrison; EVP & COO Recently I was discussing action plan progress (or lack of progress) with the action plan team. I asked the team what are the milestones for next month? What do we need to be doing in order to achieve our objective? It surprised me that...

Social Media and Strategic Planning

By Denise Harrison, EVP and COO Some companies are using social media to position themselves as thought leaders in their industry; others are using it to provide information and better customer service. Other companies are perplexed at how social media can help them....