CVS Envisions a Different Future

By Denise Harrison Over the years CVS has transitioned its business from a traditional drug store format to become more of a health care company.  Why?  Some trends indicated that more profitability came from its sale of prescription drugs, so a focus on health care...

Lessons Learned: Flint, Michigan

By Denise Harrison, Senior Consultant How do you anticipate unexpected outcomes from good ideas?  Flint, Michigan under financial duress made many decisions to improve its financial condition.   One decision was to change its water source from Detroit Water Sewerage...