by Dana Baldwin | Aug 8, 2014 | Strategic Planning, Uncategorized
By M. Dana Baldwin, Senior Consultant This article was previously published in Compass Points in November 2007 Most companies advertise their loyalty to their customers, but how many really are as loyal as they profess to be? What specific actions have they committed...
by Tom Ambler | May 30, 2014 | Uncategorized
By Thomas E. Ambler, Senior Consultant Reprinted from Course & Direction May 2007 Since the millennium Eastman Kodak Co. has been under attack by a Killer App known as Digital Imaging. In the last several years it has suffered the loss of much of its historical...
