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Listening: An Important Skill for Successful Strategic Planning
By Denise Harrison, Senior Consultant Recently I spoke with a CEO and found that the most important thing that his team learned during strategic planning was the importance of listening. This was an unusual answer to my question asking how his team had benefited from the strategic planning process, so I asked him to explain […]Continue reading
Fixing Your Balanced Scorecard – Part 1
Note: This was previously published in Compass Points Some time ago, I had an interesting conversation about the Balanced Scorecard with a friend who works in a large organization. His comments reminded me of so many comments I’ve heard about Balanced Scorecard and Strategic Planning that I went back through my notes to see […]Continue reading
Strategic Planning – Only for Corporate?
By M Dana Baldwin, Senior Consultant Most people know that in order to help an organization focus on its future and to build plans/strategies to improve market share, profitability and competitive stature, that a company should go through a formal, well-organized planning process which will result in specific objectives and actionable strategies. But how many […]Continue reading
You are #1 in your Core Markets – Now, How Do You Grow?
By Denise A. Harrison Note: This was first published in Compass Points July 2006 Over the last twenty years, your company has earned the number one market position – time to relax and enjoy? No! The mass market is now fragmenting as consumers become more sophisticated. Niches are carving up pieces of the lucrative mass […]Continue reading
Competing with a Low Cost Competitor
By M. Dana Baldwin, Senior Consultant Note: This article was previously published in Compass Points in June 2007 Earlier, we discussed one way to compete with a lower cost, lower price competitor: differentiation — defined as finding a significant point of difference, which will allow you an ongoing competitive advantage. However, sometimes differentiation is not […]Continue reading
Strategic Planning: Are Your Decisions Based on Facts or Opinions?
By Denise Harrison, Senior Consultant Many people return from a strategic planning retreat frustrated, often asking: Were we really concentrating on what is important or were we focusing on what was “top of mind”? Did we make the right decisions or were we swayed by the most persuasive person? A Better Way to Make Decisions: […]Continue reading