by Robert Bradford | Jul 8, 2016 | Competitive Strategy
By Robert W. Bradford, President & CEO Over the years, I’ve encountered dozens of companies that seem to be caught in a trap of their own making. It’s the result of doing whatever it takes to satisfy customers that, in the end, will buy from the supplier who...
by Denise Harrison | Jul 1, 2016 | Competitive Strategy
Denise Harrison Note: This article is part of a series taken from Denise Harrison’s article March to a Different Drummer originally published in Compass Points in August 2002. Although this article was written in 2002, this discussion is timeless. “Get...
by Denise Harrison | Jun 10, 2016 | Competitive Strategy
By Denise Harrison Over the years CVS has transitioned its business from a traditional drug store format to become more of a health care company. Why? Some trends indicated that more profitability came from its sale of prescription drugs, so a focus on health care...
by Tom Ambler | Jan 15, 2016 | Competitive Strategy
Innovation — Leadership Strategies for the Competitive Edge by Thomas D. Kuczmarski 210 pages, 1995, NTC Business Books $37.95 As you would expect in a book entitled Innovation, the author, Thomas Kuczmarski, compellingly presents the need for innovation...
by Robert Bradford | May 15, 2015 | Competitive Strategy
Ask strategic questions Once a client was chatting with me and mentioned something about my strategic planning: I ask weird questions. Not so weird, in my mind – but my favorite questions are always strategic. Furthermore, they always lead to excellent discussions...
by Denise Harrison | Jan 23, 2015 | Competitive Strategy
By Denise Harrison, Senior Consultant Note: The original article was appeared in Compass Points January 2008 WD-40 Faces a Growth Challenge WD-40 faced the growth dilemma — the chairman’s goal was to grow the business by $100 million from new products…introduced...