by Dana Baldwin | Sep 6, 2019 | Competitive Strategy
There are almost as many definitions of customer loyalty as there are companies which try to build and sustain the concept. Some of the components are common, however. Let’s take a look at some of them. The first component is dependability. What do many companies mean...
by Dana Baldwin | Aug 2, 2019 | Strategic Planning
Its important to follow a few basic strategic planning steps to build team commitment. When your team gets together to initiate/update your strategic plan, what is everyone looking to get out of the process? Naturally, nearly everyone has their own personal interests...
by Dana Baldwin | May 17, 2019 | Strategic Planning
Most executives and their teams agree that they should plan the future course and direction of their organization with strategic planning. This is to help them optimize the overall results, both top line and bottom line, for their organization. How many people think...
by Dana Baldwin | Apr 4, 2019 | Strategic Planning
Many companies could do better strategic planning. Often, the process consists of a group of staff people going off to a resort or someone’s cabin in the woods for a weekend to hash out what they conceive is a strategic plan. All too often, though, this exercise is...
by Dana Baldwin | Feb 22, 2019 | Strategic Planning, Strategy Implementation
Objectives are one of the key outputs of the strategic planning process. Your team’s strategic planning discussions accomplish three broad results. First and foremost are your strategies: Strategies are your sense of vision as to the course and direction of the...