Changing the Way the World Thinks about Strategy

The Strategic Value of Values – Part 2

By Thomas E. Ambler, Senior Consultant Note:  This article is part of a series taken from Thomas E. Ambler’s article The Strategic Value of Values originally published in Compass Points in April 2002.  In Part One, we introduced the series.  In this post we will discuss Values’ Value. Values’ Value Now we can address our question “does […]

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Customer Service – Thinking Outside the Box

By M Dana Baldwin, Senior Consultant Very recently we heard that Nike, Inc. signed a long term agreement with Apollo Global Management, a private investment group, to establish manufacturing in the United States as well as complete logistics operations.  The goal of this arrangement is to improve deliveries, to shorten lead times and to improve […]

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The Strategic Value of Values – Part 1

By Thomas E. Ambler, Senior Consultant Note:  This article is part of a series taken from Thomas E. Ambler’s article The Strategic Value of Values originally published in Compass Points in April 2002.  In Part One, we will introduce the series. Daily our headlines shout of blatant disregard both for the law and for right vs. wrong […]

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What does good differentiation look like?

By Robert W. Bradford, President and CEO One of the things we strive for in our strategies is good differentiation.  As a key dimension in strategic competency (the other is value to the customer), differentiation is what makes both specialty and commodity strategies work.  With a specialty strategy, the differentiation must help target customers to […]

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Jump Starting Good Opportunity Ideas

Note: This article was originally printed in Compass Points November 2006 By Thomas E. Ambler, Senior Consultant No one knows better than you that your markets are not what they used to be. They are undergoing an accelerating shift on what and where customers place value and who in the supply chain makes the best profits. […]

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Dana Baldwin reviews Kumar’s book Marketing as Strategy

Note: This article was first published in Compass Points in May 2005 Dana Baldwin reviews: Marketing as Strategy Understanding the CEO’s Agenda for Driving Growth and Innovation By: Nirmalya Kumar Foreword by Philip Kotler Harvard Business School Press, 2004, 270 pp We employ a simple device, the Tension Triangle, to demonstrate the importance of including […]

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March to a Different Drummer – Part Four

By Denise Harrison Note:  This article is part of a series taken from Denise Harrison’s article March to a Different Drummer originally published in Compass Points in August 2002.  Although this article was written in 2002, this discussion is timeless.  In Part One, published July 1, 2016, we introduced the series.  In Part Two, published July 22, we discussed […]

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Unintended Consequences of Well-intentioned Actions

M. Dana Baldwin, Senior Consultant In Strategic Planning, teams make decisions based on data and on the best knowledge of the planning team and organization.  Unfortunately, well-intentioned plans can result in incurring unintended results.  While analyzing what could possibly go wrong with a strategy or high level tactic, it simply is not possible to anticipate […]

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March to a Different Drummer – Part 3

Denise Harrison Note:  This article is part of a series taken from Denise Harrison’s article March to a Different Drummer originally published in Compass Points in August 2002.  Although this article was written in 2002, this discussion is timeless.  In Part One, published July 1, 2016, we introduced the series.  In Part Two, published July 22, we discussed some Historical […]

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March to a Different Drummer – Part Two

Denise Harrison Note:  This article is part of a series taken from Denise Harrison’s article March to a Different Drummer originally published in Compass Points in August 2002.  Although this article was written in 2002, this discussion is timeless.  In Part One, published July 1, 2016, we introduced the series. Historical Examples Many East Coast readers fondly remember Piedmont […]

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